F.A.Q
What are sustainable flowers?
Sustainable flowers are first and foremost a local agricultural product that is grown and cared for without the use of harmful chemicals. Here at Echo Hill Farms, we prioritize the connection between all living things and practice a Do No Harm approach with Nature when it comes to our cultivation, growing, harvesting and packaging.
Are your flowers really 100% local?
You bet! We work really hard to grow amazing specialty cut flowers up here in northern Alberta. We grow over 80 flower varieties and each one takes careful planning and care along with a lot of trial and error. Every season brings new varieties for field trial, seasonal favourites, and always reliable workhorses. From Anemones to Zinnias, we have you covered.
How do I keep my flowers looking fresh?
These three simple tricks will help your flowers live their best lives in the vase:
1) As soon as you get them home, give your stems a 1/2" trim and place into a clean vessel with cool water. Do this every 2 or 3 days to keep your flowers hydrated and happy.
2) Keep out of direct sunlight. Really, they're your flowers so do whatever you want, but keeping them on your kitchen island or bedside table and not on a windowsill will ensure they last longer in your home.
3) Ripening fruit and flowers don't mix. As fruit ripens, especially apples and bananas, they release ethylene gas which will in turn speed the decay of other organic material nearby. Keep your flowers a healthy distance from your bowls of fruit and all will be well.
Easy peasy!
1) As soon as you get them home, give your stems a 1/2" trim and place into a clean vessel with cool water. Do this every 2 or 3 days to keep your flowers hydrated and happy.
2) Keep out of direct sunlight. Really, they're your flowers so do whatever you want, but keeping them on your kitchen island or bedside table and not on a windowsill will ensure they last longer in your home.
3) Ripening fruit and flowers don't mix. As fruit ripens, especially apples and bananas, they release ethylene gas which will in turn speed the decay of other organic material nearby. Keep your flowers a healthy distance from your bowls of fruit and all will be well.
Easy peasy!
Are you certified organic?
We are not a certified organic farm. While we do practice a chemical free approach to farming, we prefer to forego the label and actively encourage our customers and community to ask questions and we believe transparency in agriculture goes beyond a stamp.
Can I change the location on my subscription?
When you purchase your subscription period, you are asked to indicate the location that is most convenient to you to pick up. Clients are responsible for picking up at that location. If you cannot meet your pickup responsibility, ask a friend or family member to do so...easy as that! If all else fails, email us directly and we will make our best effort to accommodate the location change.
How Do Flower Subscriptions Work?
When you purchase a flower subscription you are pre-ordering a in-season bouquet once a week for a four week period. We have three subscription periods - Spring, Summer and Fall. Subscriptions are appropriate for Grande Prairie and area residents as when you place your order you are asked to choose a location that is most convenient for you to pick up. Subscription holder orders are filled first and you are guaranteed a fresh bouquet on your pick up day.
What Do I Do If I Have a Concern With My Subscription or Online Purchase?
Email Us Directly! We will respond within 24 hours and are dedicated to providing exceptional customer care.
How Will I Know What Day to Pick Up My Subscription?
We typically aim for delivering to partner locations by Wednesday mornings but weather happens! If deliveries are delayed, you will receive an email notice as to when your bouquet is expected to be available.